Privacy Policy

Last Updated: June 2, 2024

1. Who We Are

Nailo Lab is a professional private-label nail cosmetics manufacturer based at Mālkalnes prospekts 27 - 48, Ogre, Ogres nov., LV-5001, Latvia. We're committed to transparency—our privacy policy is as clear as our top coat!

2. Information We Collect

When you interact with our website, we may collect the following types of information:

2.1. Information You Provide Directly

When you fill out our contact form, we collect:

• Name
• Email address
• Country
• Subject of inquiry
• Message content

Think of it as the base coat—essential for everything else to stick properly!

2.2. Information Collected Automatically

When you visit our website, we automatically collect:

• IP address (used for geolocation services)
• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system
• Referral source
• Session information (pages visited, time spent on site)
• Date and time of visit
• Screen resolution and viewport size
• Language preferences

This is like our color palette—it helps us see the full picture of how visitors interact with our site!

2.3. Marketing Attribution Data

If you arrive at our website through marketing campaigns, we may collect:

• UTM parameters (source, medium, campaign, content, term)
• Google Click ID (gclid)
• Facebook Click ID (fbclid)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Communication: To respond to your inquiries and provide information about our products and services
• Service Improvement: To analyze website usage and improve our website and offerings
• Customer Support: To provide customer service and support
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect our website, products, services, and your information

Just like a good nail strengthener, we use your data to make everything more robust and effective!

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information through our contact form
• Legitimate Interest: For purposes that are in our legitimate business interests, such as website analytics and security
• Legal Obligation: To comply with legal requirements
• Contract Performance: When necessary to fulfill our contractual obligations to you

These legal bases are like our quality certifications—they ensure everything we do is up to standard!

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws and regulations. Specifically:

• Contact form submissions are retained for the period required by applicable law
• Technical logs may be retained for up to 12 months
• Analytics data is retained in an anonymized form

Like a long-lasting gel polish, we keep your data only as long as necessary—no chipping away at your privacy!

6. Data Sharing and Third Parties

We do not sell your personal information. We may share your information with:

• Internal Teams: For processing inquiries and providing services
• Service Providers: Who help us operate our website and business (such as email service providers)
• Legal Authorities: When required by law or to protect our rights

We use Google Forms to process contact form submissions, which means your form data is also subject to Google's Privacy Policy.

We're selective about sharing your data—just like you'd be selective about who touches your nails!

7. Your Rights Under GDPR

As a data subject in the European Union, you have the following rights:

• Right to Access: You can request a copy of your personal data
• Right to Rectification: You can request correction of inaccurate data
• Right to Erasure: You can request deletion of your data (subject to legal requirements)
• Right to Restriction: You can request limited processing of your data
• Right to Data Portability: You can request transfer of your data
• Right to Object: You can object to processing based on legitimate interests
• Right to Withdraw Consent: You can withdraw previously given consent

To exercise these rights, please contact us at [email protected].

Your rights are like our premium tools—designed to give you control over the finished result!

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of data in transit
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

Think of our security measures as a top-quality top coat—sealing in protection and keeping everything safe!

9. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA) where data protection laws may be different. When we do this, we ensure appropriate safeguards are in place to protect your information and give it the same level of protection as it would have within the EEA.

Like our international shipping, your data only travels with proper protection!

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Just like our professional-grade products, our website is designed for adults!

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this document.

We refresh our policy like a seasonal nail collection—keeping everything current and on-trend!

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Nailo Lab
Mālkalnes prospekts 27 - 48
Ogre, Ogres nov., LV-5001
Latvia
Email: [email protected]
Phone: +371 200 373 81

We're here to address your concerns—no need to file them away!